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Phoenix Compass participant feedback

What Participants Say

People who came with questions and left with frameworks.

We share what participants have told us — without editing out the parts where the course was challenging or the learning took longer than expected.

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340+

Participants since 2019

4.7/5

Average satisfaction score

82%

Complete more than one course

6

Years of cohort delivery

Participant Reviews

What people have written after completing a course.

CL

Christine Lau

Accountant, Kowloon — March 2025

"I have worked in finance for twenty years but only in audit. The ETF Foundations course explained things I had always assumed I should already know. The pace was exactly right — I never felt behind. The section on tracking error was particularly clear."

Course: ETF Foundations

KW

Kenneth Wong

Secondary school principal, HK Island — January 2025

"The portfolio course was challenging in a productive way. Writing my allocation plan forced me to be specific about things I had previously been vague about — how much regional exposure I actually wanted and why. The facilitator's written comments were thoughtful and specific rather than generic."

Course: Building an Index Portfolio

AY

Amy Yeung

Retired civil servant, Sha Tin — February 2025

"I was nervous about whether the material would be too technical for me, but that concern was unfounded. What I particularly valued was that the course never suggested what I should do with my retirement savings — it gave me the vocabulary and context to think about that myself."

Course: ETF Foundations

RC

Raymond Chan

Small business owner, Wan Chai — November 2024

"The tax module on US versus Ireland domicile in the advanced course was genuinely new information for me, and it had practical implications for how I was thinking about my portfolio. I had held both types of funds without realising the difference mattered for someone in my position."

Course: Advanced ETF Considerations

SN

Susan Ng

HR director, Central — December 2024

"I appreciated that the group was small and that questions were taken seriously rather than deferred. There were only twelve of us in the cohort and the facilitator knew everyone's names by week two. That made it easier to ask things I might have felt embarrassed asking in a larger setting."

Course: Building an Index Portfolio

PL

Peter Liu

Engineer, Tuen Mun — January 2025

"The smart-beta modules were the most interesting to me, not because I intend to use those products, but because understanding what they claim to do and where the evidence is thin helped me think more clearly about passive versus active generally. That kind of nuance is hard to find in shorter courses."

Course: Advanced ETF Considerations

Case Studies

Three participant journeys in more detail.

Case Study 01

From confusion to confident questioning

Challenge

A senior nurse in her early 50s held a MPF account and a small brokerage account but felt unable to evaluate the materials her financial planner sent. She found the language impenetrable and was concerned she was agreeing to things she didn't understand.

Course Taken

ETF Foundations — four weeks, online attendance.

Outcome

She described her primary outcome as being able to read a fund fact sheet and identify the two or three numbers that mattered most. She subsequently enrolled in the portfolio course the following quarter.

Case Study 02

Turning an inherited portfolio into a deliberate one

Challenge

A man in his late 40s had inherited a portfolio of mixed funds from his father and was unsure whether to hold, consolidate, or restructure. He did not want to act without understanding what he had.

Courses Taken

ETF Foundations, then Building an Index Portfolio across two consecutive quarters.

Outcome

He produced a written allocation plan in the portfolio course that helped him articulate what he wanted the portfolio to do and what he was willing to accept in terms of cost and complexity. The facilitator's feedback clarified two points of over-concentration he had not noticed.

Case Study 03

Preparing for a more considered approach near retirement

Challenge

A woman in her mid-50s, five to seven years from retirement, had accumulated a mix of ETFs purchased at different points without a clear rationale. She was concerned the collection was not coherent and wanted to understand it before making any changes.

Course Taken

Advanced ETF Considerations for Midlife — the full ten-week programme.

Outcome

The domicile and consolidation modules were most relevant to her situation. She identified two redundant holdings and clarified her thinking on distribution versus accumulation for her timeline. She did not make immediate changes but felt she understood her options well enough to act when she chose to.

Credentials

Professional standing and recognised participation.

HKMA Financial Education

Recognised contributing partner for midlife investor literacy

HK Continuing Education Association

Corporate member since 2020, annual compliance confirmed

Qualified facilitators

Professional credentials in investment research and continuing education

Independent and neutral

No product affiliations, no referral income — formalised and reviewed annually

Contact

Speak to us before you decide.

Office Hours

Mon–Fri: 9am–6pm
Sat: 10am–1pm

Interested in joining a cohort?

Contact us to find out when the next cohort begins for the course that interests you. We will answer any questions before you make any commitment.

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